Data Deletion

You can ask us to delete the personal data we hold about you at any time. This page explains what you can delete yourself, how to request deletion of the rest, and how deletion of data connected to Facebook or Instagram works. It complements our full Privacy Policy.

Some of your data never leaves your device. Your cart, your cookie choice and, if you ticked “Save my details for next time” at checkout without an account, your saved delivery details are stored only in your browser’s local storage. You can remove them yourself instantly:

• Open your browser settings, then clear site data / cookies for this website; or
• Use your browser’s “Clear browsing data” option and include site data for our domain.

Once cleared, that cart and those details are gone. We never had a copy.

Your account

If you created an account (email, username, password, optional avatar, and any delivery details you chose to save to it), that data lives on our servers. To delete the account, email us from the address on the account at privacy@nobrowsing.com with the subject line “Delete my account”. We remove the account and everything saved to it; order records tied to a purchase are kept only as long as the Privacy Policy says we legally must.

For data held on our side (such as order and checkout details, transactional email records, analytics, or advertising data), email us at privacy@nobrowsing.com with the subject line “Data Deletion Request” and include:

• The email address you used at checkout (if you placed an order); and
• Any order number you have, so we can locate the right records; and
• If your request relates to Facebook/Instagram, the name or handle you used to interact with us (see Section 4).

To protect your data, we may need to verify your identity before acting on a request.

We operate a Facebook Page and Instagram account and run ads that may use Meta advertising tools. If you have interacted with our ads or social accounts and want any associated data deleted, email privacy@nobrowsing.com as described above and we will delete the data we hold and, where applicable, request its removal from our advertising tools.

Data that Meta itself holds about you is controlled by Meta. You can manage or delete it directly through your Facebook or Instagram account settings and Meta’s account and data controls.

We will confirm your request and delete the personal data we hold about you, except information we are legally required to retain, for example order and transaction records kept for tax, accounting, or consumer-protection purposes (see retention in our Privacy Policy). Any data we must keep is retained only for as long as the law requires and then deleted.

We aim to complete verified deletion requests within the timeframe required by applicable law (generally within 30 days, extendable where permitted).

Send all deletion requests and questions to privacy@nobrowsing.com.